The First Bank offers a range of support services to ensure your banking experience is secure and accessible at all times. For lost or stolen debit or ATM cards, assistance is available 24/7 at 888-297-3416. Our Customer Care Center is open extended hours, Monday through Friday from 8:00 AM to 11:00 PM CT, and weekends and most holidays from 9:00 AM to 5:00 PM CT, at 1-855-257-2265. Bill Pay Support is available weekdays from 6:30 AM to 1:00 AM CT at 1-866-665-0288, and Telephone Banking is accessible 24/7 at 866-362-6477. We also proactively monitor your debit card for suspicious activity through our Fraud Center, available around the clock at 800-237-8990. If potential fraud is detected, prompt response to alerts via phone, email, or text is critical to protecting your account.
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